Privacy Statement

What we need

James Laurence sales and lettings will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information. This does however include name, address, email etc.

Why we need it

We need to know your basic personal data in line with your property requests and for communication. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

What we do with it

All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

How long we keep it

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years. Your information will be kept with us until you notify us that you no longer wish to receive this information or you resign your membership.

What we would also like to do with it

We only use your data for communications and in line with your requests and not for any unauthorised marketing purposes.

What are your rights?

If at any point you believe the information we possess on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Our Data Protection Officer is Andy McHugo and you can contact them at 5 Chad Square, Edgbaston, B15 3TQ.

Need more information or want to ask us a question Then get in touch.

If you would like more information on this property, book a viewing or a valuation or ask us any questions or queries you can get in touch.