About
James Laurence

James Laurence is an independent, reassuringly local estate and letting agent based in Birmingham and prides itself on providing a complete customer service experience.

Established in 2004, James Laurence began in the Jewellery Quarter as a family-run branch, and has grown into a successful estate agency whilst maintaining traditional values. You can rest assured that your dedicated James Laurence team will use its industry knowledge and professional expertise, combined with excellent standards, to exceed expectations, providing you with friendly, honest advice you can trust, whether you are a vendor, landlord, buyer or tenant.

Local is at the heart of everything we do. Visit one of our two branches in Chad Square in the heart of leafy Edgbaston or our Birmingham office in the historic Jewellery Quarter and see how James Laurence can help you.

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Meet our team

David Gibbins
Managing Director
Henry Crane
Associate Director
Charlotte Blount
Area Lettings Manager
Sophie Ortiz
Sales Manager
Melissa Wilson
Senior Lettings Consultant
Luisa Hackney
Senior Lettings Consultant
Lotti Milner
Lettings Consultant
Caitlin Lemon
Property Manager
Iain Kenyon
Accounts Manager
Caroline Tiernan-Baker
Sales Progressor
Sam Harper
Sales Consultant

David Gibbins

Managing Director

David set up the company at the age of 21 and, 13 years later, has expanded the company on a number of fronts, notably with the Edgbaston branch acquisition providing two branches in affluent areas that perform very well in terms of market share.

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Henry Crane

Associate Director

With over seven years of estate agency experience under his belt Henry has a role involving creating new business opportunities, valuations for potential vendors or landlords and overseeing property sales within the team. Returning back to James Laurence in 2019, Henry brings along great knowledge of the Birmingham area and he thrives to offer the very best customer service and has a desire to help grow the James Laurence team. He strongly believes that the success in any marketplace is based on hard work and tenacity. Henry sets the tone for the company.

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Charlotte Blount

Area Lettings Manager

Charlotte provides 7 years of experience within the Lettings Industry. Being ARLA qualified, she can provide you with extensive knowledge and advise for a great level of service. Leading the lettings department, she has a desire to grow both City Centre and Edgbaston office. Outside of work, she is a keen netball player and a huge fan of England Roses!

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Sophie Ortiz

Sales Manager

With five years previous Sales experience in Solihull and Birmingham City Centre, Sophie has joined the James Laurence team to help the continuation of growth for the powerhouse which is our City Centre office. Having worked within all sectors relating to property sales, Sophie has an extensive knowledge of the sales process allowing her to always give our sellers and buyers the best advice possible. When she isn’t working in property, Sophie can be found running her nail business from home.

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Melissa Wilson

Senior Lettings Consultant

Melissa joined James Laurence two years ago with now six years' experience within the City Centre market-a niche area which she knows inside out. Melissa prides herself in going above and beyond to find conscientious tenants and to ensure that they move in comfortably.

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Luisa Hackney

Senior Lettings Consultant

Luisa has recently joined us as our Senior Lettings Consultant. She strives for professionalism and has strong determination to succeed. With previous experience in luxury client relations, an expert service to all landlords and tenants is very important to her. Living in the city herself, Luisa loves Birmingham and everything it has to offer.

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Lotti Milner

Lettings Consultant

Lotti joins James Laurence new to lettings, with just over 1 and a half years under her belt she has a real fire and determination to succeed and provide the best level of service to all landlord and tenants. Lotti loves Birmingham and all the challenges it brings, the properties are amazing and the city is always buzzing. Outside of the office she spends her time doing interior designing for friends and family, playing computer games and watching rugby! Lotti looks forward to helping you find your new home.

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Caitlin Lemon

Property Manager

Caitlin joins the James Laurence team with 4 years’ experience in the lettings industry, she began as an apprentice and has worked her way up with hard work and determination to the position she is in today. Property Management is where Caitlin found her spark as she is a keen problem solver and enjoys a challenge. If you have any issues to be reported, Caitlin’s ready to help.

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Iain Kenyon

Accounts Manager

Iain joins the James Laurence team after working 2 years in the Insurance Broking Industry, specialising in Residential & Commercial Landlords Insurance. As our Accounts Manager, Iain is here to answer all of our landlords and tenants queries in relation to rent, payments and invoices. He strives to offer top tier service in a timely and efficient manner with a keen eye for detail and accuracy.

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Caroline Tiernan-Baker

Sales Progressor

Caroline has recently joined James Laurence as the teams dedicated Sales Progressor. With over 20 years' experience, Caroline really enjoys her job and takes pride in overcoming obstacles and getting the sale through to completion. Caroline's most joyful moment is handing over the keys to the new homeowner! In Caroline's spare time, she likes watching most sports and is a big football fan supporting the Blue part of the City!

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Sam Harper

Sales Consultant

Sam has joined the James Laurence sales team with 2 years of property experience. From both working and living in the City Centre, it's fair to say he has knowledge when helping clients chose their home. With a background in performing arts, Sam will always go to the next level for any task handed to him. When not working, Sam can be found watching football or back in his hometown in Shropshire.

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The people we've helped
  • 5 star review  This is our second experience with James Laurence, this time as Sellers but 2.5 years ago as buyers. I wrote a review about the previous experience which was excellent and I believe this experience warrants another great review. This time we worked more directly with Henry who is an excellent communicator. From the word go he demonstrated impressive subject matter expertise, confidence and professionalism. He regularly follows up on progress and bridges the gap between purchaser and vendor extremely well. I'm confident that James Laurence is a company that has high standards embedded in to its culture and highly recommend them.

    thumb David Smither
    8/09/2021
  • 5 star review  Had a great experience with James Laurence. Reece Parkinson and Henry Crane were excellent. As a first time buyer, they were very patient with me and my questions and reassured me at every hurdle. Henry even helped chase my non-responsive solicitors which I’m forever grateful for. I would highly recommend

    thumb Dariusz Paszkowski
    8/04/2021
  • 5 star review  Honestly can't thank Kelly enough for all the help she has given me during my current moving process! As stressful as it has been, Kelly has gone above and beyond to clarify and assist me on information, even during her own time when not at work. Kelly is a real asset to this branch and gives the company a good reputation, would definitely recommend her and this branch to others, and would use them again for future moves. Thanks again so much! :)

    thumb Callum Phillips
    7/26/2021
  • 5 star review  We recently chose James Lawrence to sell our flat in the Jewellery Quarter, and couldn't be happier that we did. Henry and Reece were both exceptional, and kept us informed throughout the entire process, as well as chasing up all parties at key moments to make sure things kept moving. Everyone we dealt with was friendly and approachable and we highly recommend choosing James Lawrence if you're looking to sell your property.

    thumb Shane Bickerton
    7/15/2021
  • 5 star review  Recently completed on a flat sale with James Lawrence and it was the straightforward process one could normally only hope for. Nice to have estate agents (Henry & team) who were ahead of you at every moment in terms of updates on the sale. If you like to be well informed, advised and are generally a-bit too busy with life to let the buying/ selling of your property become a typical housing headache then I’d only recommend them to alleviate the strain!! Cheers guys for the help - professional, amiable and tight ship.

    thumb Jason Ho
    7/05/2021