About
James Laurence

James Laurence is an independent, reassuringly local estate and letting agent based in Birmingham and prides itself on providing a complete customer service experience.

Established in 2004, James Laurence began in the Jewellery Quarter as a family-run branch, and has grown into a successful estate agency whilst maintaining traditional values. You can rest assured that your dedicated James Laurence team will use its industry knowledge and professional expertise, combined with excellent standards, to exceed expectations, providing you with friendly, honest advice you can trust, whether you are a vendor, landlord, buyer or tenant.

Local is at the heart of everything we do. Visit one of our two branches in Chad Square in the heart of leafy Edgbaston or our Birmingham office in the historic Jewellery Quarter and see how James Laurence can help you.

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Meet our team

David Gibbins
Managing Director
Henry Crane
Associate Director
Charlotte Blount
Area Lettings Manager
Sophie Ortiz
Sales Manager
Iain Kenyon
Accounts Manager
Lindsay Emmison
Senior Property Manager
Lotti Milner
Lettings Consultant
Melissa Richardson
Lettings Consultant
Jorga Jeavons
Lettings Consultant
Petrina Williams
Property Manager
Caroline Tiernan-Baker
Sales Progressor
Sam Harper
Sales Consultant

David Gibbins

Managing Director

David set up the company at the age of 21 and, 13 years later, has expanded the company on a number of fronts, notably with the Edgbaston branch acquisition providing two branches in affluent areas that perform very well in terms of market share.

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Henry Crane

Associate Director

With over seven years of estate agency experience under his belt Henry has a role involving creating new business opportunities, valuations for potential vendors or landlords and overseeing property sales within the team. Returning back to James Laurence in 2019, Henry brings along great knowledge of the Birmingham area and he thrives to offer the very best customer service and has a desire to help grow the James Laurence team. He strongly believes that the success in any marketplace is based on hard work and tenacity. Henry sets the tone for the company.

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Charlotte Blount

Area Lettings Manager

Charlotte provides 7 years of experience within the Lettings Industry. Being ARLA qualified, she can provide you with extensive knowledge and advise for a great level of service. Leading the lettings department, she has a desire to grow both City Centre and Edgbaston office. Outside of work, she is a keen netball player and a huge fan of England Roses!

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Sophie Ortiz

Sales Manager

With five years previous Sales experience in Solihull and Birmingham City Centre, Sophie has joined the James Laurence team to help the continuation of growth for the powerhouse which is our City Centre office. Having worked within all sectors relating to property sales, Sophie has an extensive knowledge of the sales process allowing her to always give our sellers and buyers the best advice possible. When she isn’t working in property, Sophie can be found running her nail business from home.

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Iain Kenyon

Accounts Manager

Iain joins the James Laurence team after working 2 years in the Insurance Broking Industry, specialising in Residential & Commercial Landlords Insurance. As our Accounts Manager, Iain is here to answer all of our landlords and tenants queries in relation to rent, payments and invoices. He strives to offer top tier service in a timely and efficient manner with a keen eye for detail and accuracy.

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Lindsay Emmison

Senior Property Manager

Lindsay joins the James Laurence team with over 20 years’ experience in the lettings industry. She is excited to work with our clients and look after all properties with care and attention as if it were her own. Outside of the office Lindsay enjoys walking her dogs and holidays in Cornwall.

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Lotti Milner

Lettings Consultant

Lotti joins James Laurence new to lettings, with just over 1 and a half years under her belt she has a real fire and determination to succeed and provide the best level of service to all landlord and tenants. Lotti loves Birmingham and all the challenges it brings, the properties are amazing and the city is always buzzing. Outside of the office she spends her time doing interior designing for friends and family, playing computer games and watching rugby! Lotti looks forward to helping you find your new home.

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Melissa Richardson

Lettings Consultant

Melissa has joined our team from a strong customer service and finance background. She has always had a passion for property since she worked abroad selling holiday ownerships. She will strive to give you the best customer service and make you feel at ease. Outside work she enjoys spending time going abroad and going on walks in the country.

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Jorga Jeavons

Lettings Consultant

Jorja has experience in all aspects of lettings after joining the industry at the age of 17, having taken a short break Jorja has returned to lettings assured this is the career for her. Customer service is paramount, and she will try to find solutions to any problem she is faced with. In her free time Jorja enjoys teaching dance specifically ballet, she has danced for 17 years with no plan of stopping anytime soon. Jorja enjoys watching her local cricket teams during the summer.

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Petrina Williams

Property Manager

Petrina joins the James Laurence team new into the lettings industry. She previously began as a letting's administrator and in a short space of time, with a clear love and interest in the role was then promoted to Property Manager. Petrina is ready to ensure the needs of both landlords and tenants are met whilst being dedicated to pushing her career in property further.

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Caroline Tiernan-Baker

Sales Progressor

Caroline has recently joined James Laurence as the teams dedicated Sales Progressor. With over 20 years' experience, Caroline really enjoys her job and takes pride in overcoming obstacles and getting the sale through to completion. Caroline's most joyful moment is handing over the keys to the new homeowner! In Caroline's spare time, she likes watching most sports and is a big football fan supporting the Blue part of the City!

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Sam Harper

Sales Consultant

Sam has joined the James Laurence sales team with 2 years of property experience. From both working and living in the City Centre, it's fair to say he has knowledge when helping clients chose their home. With a background in performing arts, Sam will always go to the next level for any task handed to him. When not working, Sam can be found watching football or back in his hometown in Shropshire.

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The people we've helped
  • 5 star review  We recently switched from another letting agency to James Laurence, as we found their team so warm and friendly and loved the local aspect of the agency. The team have absolutely exceeded our expectations, making the changeover feel so seamless and finding new tenants for our apartment at really short notice. Lotti could not have been more wonderful to work with, going completely above and beyond to ensure our tenants could move in just before Christmas. We felt an immediate affinity with her and have so appreciated her attention to detail, quick thinking and creativity. She has made us feel so at ease, supported and like our property is in the safest of hands. Charlotte and Melissa have also been so helpful and lovely to deal with during the process. Having worked with several other agencies in Birmingham, I cannot recommend James Laurence highly enough. Look no further, they are the best!

    thumb Julia Collins Andreu
    12/28/2022
  • 5 star review  The team at James Laurence was very helpful when I tried to find an apartment in Birmingham. I was in contact with a different letting agency but things fell through and they couldn't help me. A colleague of mine recommended James Laurence Lettings so I emailed them immediately since I was was moving from Sweden and the move would take place in less than a week. The team at James Laurence responded within 5 minutes and managed to offer me a few different apartment-options. Things proceeded quickly and smoothly and just a few days later I had they keys to the apartment. James Laurence helped me every step of the way and went above and beyond to accommodate my requests. The only minor negative thing I can say is that the interntal communication could be improved a tiny bit. I received slightly different information depending on who I was speaking with at the time. When I said I received different information earlier the person I spoke to said she would talk to her colleagues and then get in contact with me later with the "correct" information which she did and the issue got solved very quick.

    thumb Elias
    10/15/2022
  • 5 star review  Our experience with James Laurence Estate Agents was absolutely fantastic! Melissa Wilson made the application and referencing process smooth and easy with excellent communication. Everyone we spoke with from the office was kind, helpful, and welcoming. To top it all off, the loft we moved into was even better than the pictures! We are thrilled with our new home and we would absolutely recommend James Laurence to anyone looking for a place to live!

    thumb Dominic James
    10/02/2022
  • 5 star review  I have been very impressed with James Laurence, who have recently sold my property. Having previously had a poor experience with Purple Bricks, I instructed James Laurence to help sell my property. I have worked with Henry throughout the whole process and have found him to be very professional and knowledgeable as well as being efficient. It can't be stressed enough how important this is to have an estate agent that responds quickly, negotiates well and truly understands the market (especially during uncertain times like recently with the cover pandemic). I have briefly worked with Caroline and some of the other team members who also seem to be very efficient and friendly. Thanks again to James Laurence who I would fully recommend to anyone looking to Buy/Sell in Birmingham.

    thumb David Jolly
    6/16/2022
  • 5 star review  I recently sold my property with James Laurence, and the overall experience was great. They demonstrated a good knowledge of the Birmingham property market when discussing sales strategy, marketing and pricing (more than I was expecting) towards the beginning of my experience with them. This showed when we achieved 2 asking price offers within the first couple days of showings. Once an offer was accepted, their support did not stop there, Caroline (Sales Progression) did a fantastic job at liaising between myself and the buyers side, helping to progress items and remove any potential blockers. I would fully recommend James Laurence to anyone looking to Buy/Sell in Birmingham.

    thumb Jack Darby
    5/20/2022