Charlotte Evans
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EXCELLENT Based on 459 reviews Anjana Odedra06/05/2025Trustindex verifies that the original source of the review is Google. James Laurence are hands down the best estate agents in the JQ and wider city centre. They successfully marketed and sold my JQ flat that is housed in a particularly challenging block. They persisted with marketing and cross selling, whilst keeping me informed at every juncture. I had two failed sales through no fault of JL, however, they did not let it demotivate them or marginalise the flat. They understood my expectations and soldiered on until they found a lovely buyer that aligned with my requirements. Once a sale was agreed Henry and his team remained fully engaged and proactive with the lawyers to get the deal closed. The professional attitude and work ethic of every member of the JL team blew me away. I was fortunate enough to be able to compare JL with another JQ based agent that I appointed to jointly market my flat. The service and level of dedication received was worlds apart to that of Henry and his team. The regular update calls were appreciated and gave me an opportunity to reflect on marketing information and ask questions. Upon completion I received a follow up call from Tom to congratulate me. If you are looking for a tenacious, organiser and motivated bunch, look no further!!! My flat was on the market for over a year, other JQ based agents were either not interested or couldn’t produce the goods whilst promising the world. Well done JL! A incredible team and a breath of fresh air !!! megan03/05/2025Trustindex verifies that the original source of the review is Google. Lucas was lovely he showed me the most beautiful apartments and was just so great to talk to I will be working with them again Monica Kapur23/04/2025Trustindex verifies that the original source of the review is Google. Lucas Rogers was by far the best agent I have come across. He was so personable, helpful & efficient. He went above & beyond for me & I am so grateful. Incredibly helpful & proactive! Lita Kirwan30/03/2025Trustindex verifies that the original source of the review is Google. We are chuffed to say that James Laurence Estate Agents just sold our property and helped us rent a fab place in the Jewellery Quarter. They are most definitely the best agents around and we throughly recommend them to you. Tom and Henry sold our property and when the going got tough they got tougher. Henry was even complimented by our solicitor to say his help in the sale was invaluable. Henry navigated every hurdle both professionally and positively. Both he and Tom are a pleasure to work with. Jade and Charlotte dealt with the rental and Jade worked so hard to ensure the rental coincided with the sale. James Laurence are head and shoulders above other agents. They always answer the phone pleasantly and nothing is too much trouble. It’s stressful selling and renting property but this team has it under control and their great approach alleviates the stress, keeps you confident and moving forward. Well done all of you at James Laurence and thank you for your excellent service. Mahendra Panthee28/03/2025Trustindex verifies that the original source of the review is Google. Our experience renting an apartment with JL was excellent. Charlotte and Jade were always available to provide information and promptly resolve any issues. Hope to have the saem sort of good experience in the days to come. CS T25/03/2025Trustindex verifies that the original source of the review is Google. James Laurence were the Agents for the apartment that we recently completed on. As first time buyers I cannot recommend them highly enough. Sam showed huge commitment throughout a difficult process and really made the sale happen for both us and the seller. We were let down by other Estate Agents and we're so glad we had the chance to deal with JL. If we were looking to sell in the future, I know who my first call would be to. Akbar Khan21/03/2025Trustindex verifies that the original source of the review is Google. I hope you're doing well. I just wanted to take a moment to sincerely thank you for providing this flat on rent. I truly appreciate the space and all the arrangements made for a smooth move-in process. The flat is lovely, and I am looking forward to settling in. Thanks again for everything! Akbar Khan Jacky Richmond17/03/2025Trustindex verifies that the original source of the review is Google. Thank you to the Property Management Team. Great service, they always go above and beyond. Really helpful and knowledgeable when it comes to knowing the best possible route for tenants and issues that arise . It can be stressful being a landlord and they are always on hand to guide. Wouldn’t use anyone else. Dion T15/03/2025Trustindex verifies that the original source of the review is Google. Charlotte, Jade and team have been super helpful with securing a new tenant and organising everything without any problems for yet another year.